Nourished Natural Health logo
Nourished Natural Health logo

All articles

Discount code was not applied at check outUpdated 7 days ago

Why Didn’t My Discount Code Work?

If your discount code didn’t apply at checkout, don't worry! Here are some common reasons why this might happen and how you can fix it:

  1. Expired Code: Double-check the expiration date.
  2. Case Sensitivity: Ensure you’ve entered the code exactly as it appears.
  3. Minimum Purchase: Make sure your order meets the required amount.
  4. Product Restrictions: Some codes only work on specific items.
  5. First-Time Use: Certain discounts are for new customers only.
  6. Single Use: Many codes can only be used once.
  7. No Stacking: Only one discount code can be used per order.

How to Fix It

  1. Re-enter the Code: Double-check for typos.
  2. Review Your Cart: Ensure your items qualify for the discount.
  3. Clear Your Browser Cache: Sometimes this helps!
  4. Try a Different Device: Use another device if possible.

Still Need Help?

If your code still isn’t working, reach out to us. We're here to help!

Please provide the following details to expedite your request:

  • The discount code you are trying to use
  • The items in your cart
  • Screenshots of the checkout page with the error message
Was this article helpful?