Nourished Natural Health – Refund & Returns Policy

Effective from 5 May 2025

💚 Our Commitment to You

We’re so confident in the power of our products that we offer a generous 101-Day Money-Back Guarantee—starting from the date of your first-ever purchase.

Our goal is to support your wellness journey with integrity and transparency. That means giving you enough time to see results—while protecting our business so we can keep creating products that truly help.

✅ When You’re Eligible for a Refund or Replacement

You may request a refund or replacement if:

• You’ve taken your vitamins consistently for at least 90 days and haven’t experienced noticeable improvements in your PCOS symptoms.

• You received a faulty or damaged product.

• You were sent the wrong product.
  
  

🗓️ Refund and replacement requests must be submitted within 101 days of your first purchase date. This policy is limited to one-time use per customer and does not reset with each new order.

📸 Proof of Use Is Required for Refunds

To help us process your refund request and better support our customers, we ask for proof that you’ve used the vitamins consistently for at least 30 days. This helps ensure the product has a fair trial and prevents policy misuse.

Accepted forms of proof include:

• A photo of your used supplement bottles (e.g., empty or mostly used),

• Screenshots from a symptom tracking app or wellness journal,

• Email updates to our team over the 90-day period.

We’ll review each request with care and compassion.

❌ Refunds & Replacements Will Not Be Provided For:

• A change of mind after placing your order.

• A subscription renewal that processes before cancellation.
   ⤷ Reminder: We send an email 48 hours before your subscription renews. If you no longer wish to receive it, please cancel before renewal. We may provide store credit depending on the situation.

• Delivery delays due to factors outside our control (e.g., carrier issues, holidays, weather). Please contact us, and we may be able to organize a reshipment.

• Personal preference issues, such as taste, smell, texture, or capsule size.

• Incorrect shipping address or missing parcel due to Authority to Leave requests.

• Temperature concerns once the parcel has been delivered.

• Products returned in damaged or unresalable condition.

• Returns sent to the wrong address.

• Multiple refund requests under this policy (limited to one per customer).
  
  

🔁 Subscription Orders & Cancellation Policy

If your subscription has already been charged and processed before you cancel, we unfortunately cannot offer a refund.

However, we may offer store credit once the unopened product is returned to us within 30 days of renewal (domestic orders only). Please contact us first before returning anything.

📦 How Returns Work

🏡 Domestic Orders (USA)

• We’ll email you a prepaid return label if your request is approved.

• A $9.99 shipping fee will be deducted from your refund or credit.
  
  

🌍 International Orders

• Return shipping must be covered by the customer. We cannot provide prepaid labels at this time.
  
  

📦 General Return Conditions

• Returns must be received within 30 days of receiving your return label.

• Products must be in resalable condition.

• Items damaged in return shipping due to poor packaging are not eligible for a refund.
  
  

📮 Return Address

Returns Department
 19655 E 35th Dr. Suite 100
 Aurora, CO 80011

Include your name and order number inside the return package to help us process it efficiently.

💬 Need Support?

Our team is here to help.
 📧 Email: [email protected]

🔒 Fair Use Policy

Our 101-Day Guarantee is a goodwill offer we extend to first-time customers. We reserve the right to deny refund requests if the policy is being misused or if insufficient proof of use is provided.