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Subscriptions

I am on a vitamin subscription and need to cancel my subscription. How do I do this?

Please follow the steps below to proceed with the cancellation:. 1. Log in to your customer portal on our website. 2. Locate the "More" button, which can be found below your shipping details. 3. Click "Cancel" and follow the instructions. Once you co

I am on a vitamin subscription and need to add another product to my subscription. Can I do this?

You can update your subscription settings by logging into your customer portal. Once logged in, select the "Edit product" tab. This will open a pop-up on the right side of the page where you can search, view, and select additional products to add to

I am on a vitamin subscription and need to skip one month. How do I do this?

You can update your subscription settings by logging into your customer portal, which was shared in your confirmation email. If you can’t find your original email, you can reach out to our team who will be able to provide you with access. Once logged

I am on a vitamin subscription and need to change my information (eg. address; email). How do I do this?

You can update your subscription settings by logging into your customer portal, which was shared in your confirmation email. If you can’t find your original email, you can reach out to our team who will be able to provide you with access. Once logged

Can I cancel my subscription anytime?

You may cancel your subscription at any time. After placing an order for a subscription, you will receive an email containing your subscription details. This email will also include a link that allows access to your account. Furthermore, you will rec

I'm unable to log in to my subscription account.

We understand how frustrating it can be when you’re unable to log in. Follow the steps below to resolve common login issues. If you still need help, our support team is here for you. If you’ve tried all the above steps and still can’t log in, please